Returns & Exchanges

At Guitar Gallery, we want you to be completely satisfied with your apparel and accessories, which is why we offer a 30-day return window for all unworn items. If your purchase doesn't hit the right note, our hassle-free exchange process ensures you find the perfect fit and style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the clothing is free from wear, scents, or stains.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.